Videos and images not uploading on the Website Editor

Incident Report for Bizzabo

Resolved

Cloudinary has reported deploying the fix and resolving the issue.

Posted Aug 22, 2022 - 11:38 EDT

Monitoring

The issue has been identified to be on the third-party platform side, Cloudinary. They are actively working on solving the Upload Widget issue. We continue monitoring it from our side to make sure it's resolved as soon as possible.

Posted Aug 22, 2022 - 10:40 EDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 22, 2022 - 10:29 EDT

Identified

We have identified an issue with uploading images and videos on the Website Editor. The uploads are currently being blocked by our CORs policy. Bizzabo's engineering team is working to identify and resolve the issue.

Posted Aug 22, 2022 - 10:23 EDT

This incident affected: Organizer Dashboard and Website Editor.