This has been fully resolved. Thank you for your patience, and please reach out firstname.lastname@example.org if you believe you're seeing related issues in your event.
Posted Aug 27, 2020 - 14:20 EDT
Our streaming partner Kaltura has released a fix for this issue and are currently monitoring for any additional issues. Please contact email@example.com if you're still seeing issues here.
Posted Aug 27, 2020 - 10:38 EDT
We are currently experiencing an issue with our streaming partner Kaltura. This is affecting both Interact and Stream. We will update here as soon as we have more information. If you are currently in the middle of a live event, please reach out to firstname.lastname@example.org for mitigation steps.