Elevated Errors

Incident Report for Bizzabo

Resolved

Our Elastic search cluster (one of our databases) got to a limit regarding the ability to serve the number of search requests.
After increasing the node search count and restarting the issue has been resolved.

Posted Jul 26, 2018 - 12:50 EDT

Monitoring

The issue has been identified and a fix was deployed, we are monitoring the results

Posted Jul 26, 2018 - 11:22 EDT

Update

We’re experiencing an elevated level of API errors and are currently looking into the issue. The good news is we are taking immediate action to ensure everything is back up as soon as possible

Posted Jul 26, 2018 - 11:18 EDT

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted Jul 26, 2018 - 11:11 EDT

This incident affected: Organizer Dashboard, Events Websites, and API.