We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns.
Posted May 02, 2024 - 15:56 EDT
Monitoring
We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding.
Posted May 02, 2024 - 14:52 EDT
Identified
We have identified the cause of the issue that is currently not allowing organizers to view their event list. At this time, organizers are able to load into a specific event if they have their event ID. The same API that is used to load event lists are connected to the mobile app, therefore, there is a chance the mobile app will not load. We are currently working on a fix.
We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns.
Posted May 02, 2024 - 13:59 EDT
This incident affected: Organizer Dashboard and API.